Shipments
I try to accumulate more orders to ship together, so the shipment is not immediate unless specific requests.
in europe
Countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden
Cost: € 17
Timing: depends on the zones from 5 to 10 working days
Traceability: yes, you will receive the track number once the package is shipped.
At check out, the shipping cost will be calculated based on weight and destination.
The shop is not responsible for any delays caused by those who handle the shipment.
In the event that the package is returned to the sender due to a wrong address or failure to collect at the post office, a new shipment can be carried out but the cost of this second shipment will be charged to the recipient.
Exchanges and returns
To make an exchange or a return it is necessary to request it via email ( nue.illustrazioni@gmail.com )
within 14 days of delivery.
The items that you want to replace / return must be returned to the sender within 30 days of delivery. The costs of returning the products are charged to the user.
Custom orders, unless they arrive damaged or faulty, cannot be replaced due to their uniqueness.